USER GUIDE AND TIPS

Contact your LOCAL CABLE OPERATOR or Else our 24X7 helpline no: 033-40291100
OR mail us – helpdesk@meghbelabroadband.com

Go to address bar of your browser and enter http://10.10.0.1

Through MYPAGE option user can check his connection details like PLAN, USAGE, ACCOUNT VALIDITY and also can RECHARGE his ACCOUNT.

In the login page there is an option or link MYPAGE. Just click on that button. It will redirect you to – http://103.251.83.134/h8ssrms/customer
Enter your current USER ID and PASSWORD and your MYPAGE will open.

Go to MYPAGE -> click on CHANGE MODEM PASSWORD -> enter NEW PASSWORD in blank space -> SAVE PASSWORD.

Go to MYPAGE -> click on USERNAME on the UPPER RIGHT CORNER of the page -> click on EDIT -> enter NEW PASSWORD -> click on SAVE.

Open MYPAGE and go to PLAN option.

In MYPAGE click on MAC RESET option on the LEFT SIDE of the page.

Open MYPAGE -> click on SESSION

Go to MYPAGE -> click on CASE -> click on NEWCASE -> enter DETAILS -> click on SAVE.

For your security, there is an automatic session time out configured to your account. In case of prolonged periods of continuous inactivity, your session will be logged out.

Go to RUN -> type “ncpa.cpl” and press OK -> Right click on ETHERNET / LOCAL AREA CONNECTION -> go to PROPERTIES -> Double click on INTERNET PROTOCOL VERSION 4 (TCP/IPV4)Select option “USE THE FOLLOWING IP ADDRESS” and input IP -> then press OK button.

Go to MYPAGE -> click on RECHARGE option -> select PLAN -> click on CONTINUE button -> choose PAYMENT MODE -> click MAKE PAYMENT.

For Static IP user: Go to RUN option then –
type ping(space)(dns IP)(space)-t
type ping(space)(gateway IP)(space)-t

For PPPoE user: Go to RUN option – type ping (space)(8.8.8.8)(space)-t

Error:
Request Timed Out – Launch a complain on our portal or call our 24*7 Helpline (033-40291100)
Destination Host Unreachable – Launch a complain on our portal or call our 24*7 Helpline (033-40291100)
Getting 651 error – Launch a complain on our portal or call our 24*7 Helpline (033-40291100)

Go to RUN -> type inetcpl.cpl -> go to CONNECTION TAB -> click on LAN SETTING -> uncheck PROXY SETTING -> click on OK.

First Clear Browsing Cache and History -> then check PROXY SETTING -> If not done then contact our 24×7 helpline (033-40291100) or mail us – helpdesk@meghbelarbroadband.com

Through this app user can check his Usage details and can also Recharge his account.

User can Recharge or Renew his account anytime.

To connect internet login through http://10.10.0.1 portal and for disconnecting logout the session from that same portal.

For any query / complain / request please call our 24 x7 HELPLINE No.(033-40291100) or mail us – helpdesk@meghbelarbroadband.com